Welcome to the Food Bank of Central & Eastern North Carolina! Join us this month for Hunger Action Month!

Frequently Asked Questions

How does food banking work?

Where does the Food Bank of Central & Eastern North Carolina get its food?

How does the food get to the people in need?

Whom do we serve?

What are our overhead and administrative costs?

How many food banks are there in North Carolina?

Who do I contact to begin a Food Drive?

Can the Food Bank provide materials to help my drive?

How should I handle cash and credit card contributions?

What kind of food is needed?

Can the Food Bank pick up my collection? If not, what are my choices?

I'm not very creative; what are some good ideas/themes that others have found successful?

Q. How does food banking work?

A. By operating efficiently and utilizing donated food resources, the Food Bank of Central & Eastern North Carolina can provide a great return on your community investment. For every $1 donated we can return more than $8 worth of groceries to the community. Here's how the food is distributed:

Food is donated to the Food Bank of Central & Eastern North Carolina through grocery stores, food manufacturers and distributors, and community food drives. This food is sorted, collected, and stored through the Food Bank of Central & Eastern North Carolina's warehouses in the Sandhills, Durham, Greenville, Raleigh, and Wilmington. It is then distributed to a network of nearly 900 nonprofit agencies, including food pantries, soup kitchens, shelters, day care centers and elderly care programs.

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Q. Where does the Food Bank of Central & Eastern North Carolina get its food?

A. The Food Bank of Central & Eastern North Carolina obtains food from the following sources:

  • 42% Local donors ( grocers, growers and packers, manufacturers)
  • 26% America's Second Harvest
  • 11% Other food banks
  • 16% State and federal governmental sources
  • 4% Food drives (company, civic, school, religious and individual food drives)

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Q. How does the food get to the people in need?

A. The Food Bank of Central & Eastern North Carolina works with nearly 900 agencies in the 34 counties in central and eastern North Carolina to distribute food to those in need. Agencies cover the full spectrum of sophistication and stability, but are typically volunteer-run, community-based and under-funded. Agencies fall into several different categories:

  • A food pantry is an agency that provides groceries to qualified individuals and families. Meals are prepared at home by the recipients.
  • An emergency shelter is an agency that provides food and lodging to homeless individuals and families.
  • A soup kitchen is an organization that provides hot meals to qualified individuals and families.

Our Agency Services Department regularly monitors all agencies for proper food storage, handling and distribution. We also offer agencies advice, training and technical assistance. Agencies are grouped into regional networks to facilitate cooperative problem-solving, resource sharing and support.

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Q. Whom do we serve? . . .Who Needs Food?

A. In the 34 counties served by the Food Bank, there are more than 400,000 people at risk of hunger.

18% of people served by the Food Bank are elderly

38% of households served by the Food Bank have one or more working adults in the household

30% of those served by the Food Bank are children

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Q. What are our overhead and administrative costs?

A. The Food Bank of Central & Eastern North Carolina's fundraising and administrative costs account for 3% of total expenditures.

Please contact our Manager of Individual Giving to receive a full copy of our financial statements, or copies of our federal form 990.

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Q. How many Second Harvest affiliates are there in North Carolina?

A. There are seven Second Harvest affiliates in North Carolina ( See map for info ). They are located in Asheville, Charlotte, Albemarle, Fayetteville, Raleigh (2), and Winston Salem.

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Q. Who do I contact to begin a Food Drive?

A. Contact our Food Drive & Special Events Coordinator Also visit our Food Drive page to learn how to begin.

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Q. Can the Food Bank provide materials to help my drive?

A. Collection barrels, boxes, signs and flyers are available. -We can help you publicize your drive. -We can provide you with information about the Food Bank, hunger and the need in your community. We can also send someone to speak to your organization.

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Q. How should I handle cash and credit card contributions?

A. Cash can be collected by your organization and given to the Food Bank at the same time that you deliver your food collection. Please call the Food Bank at 919.875.0707 and ask for the Development Database Manager to make credit card transactions.

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Q. What kind of food is needed?

A. Click here to get a list of the Most Needed Foods

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Q. Can the Food Bank pick up my collection? If not, what are my choices?

A. We have trucks available for larger pick-ups (more than a carload.) Please keep in mind, however that our trucking capabilities are limited. We keep our trucks on the road picking up donations from food distributors and grocery stores, as well as getting food distributed to folks in need. Any transportation that you or your group can volunteer is greatly appreciated.

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Q. I'm not very creative; what are some good ideas/themes that others have found successful?

A. Click here for some great ideas!

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